At Thebagdrop.co, earning your trust is our top priority. That's why we're fully committed to guaranteeing the authenticity of every item we offer. Thebagdrop.com is not endorsed, licensed by, or affiliated with any brand owners. While we continuously strive to ensure 100% authenticity for our listed items, we offer a money-back guarantee should any concerns arise, provided that the return complies with our return policy.

Please be aware that each piece in our selection is pre-loved, bringing with it a unique history that may show in its gentle imperfections. Unless otherwise specified, these items may not be in mint condition. We thoroughly inspect every piece and clearly disclose any notable flaws. Make sure that you carefully review all the photos to fully appreciate the unique character of the bag you intend to purchase. LIKE NEW: The item appears unused, new, with or without tags and/or original packaging.EXCELLENT: Item appears gently used, and clean. Light signs of wear.VERY GOOD: Signs of wear, like scratches and marks, but overall appearance remains unaffected.GOOD: More prominent signs of wear, including scratches, flaking leather, or other imperfections.FAIR: The item shows noticeable flaws or signs of wear. Choosing an item in fair condition offers a great opportunity for significant savings.

All our items are pre-loved and the presence of a box, dust bag and paperwork may vary. Please read the description carefully to know whether the bag you intend to purchase comes with any of the above.

Yes, all the images you see on Thebagdrop.co’s website are genuine photos of the specific items for sale. We strive to provide highly detailed photos that clearly show any wear, tear, or unique characteristics. Additional information about the condition of each item is available on the product page.

We are an online-only retailer, we do not have a physical showroom or store, nor do we offer walk-in visits to view our items.

We take pride in the art of sourcing, which is our true specialty. Our collection is carefully curated from a variety of sources, not just one location. Our bags are acquired from consignment stores, reliable clients, online marketplaces, and a network of luxury vendors worldwide. These relationships are built on trust and integrity, and every item undergoes a stringent authentication process to meet our exacting standards.

We ship our items worldwide and shipping costs vary depending on your location.. We aim to process and ship your order within the next working day, however please note that in rare cases delays may occur due to unforeseen circumstances. - Germany: free shipping - Other EU countries: from 15€ - Rest of the world: from 30€ The shipping cost is calculated once you enter your delivery address at checkout.

Yes, we ship worldwide. Please note that delivery may take longer due to external factors such as customs clearance and holidays. Are duties and taxes included? Please note that customers are responsible upon delivery for any import duties, goods and services tax (GST), value added tax (VAT), customs fees, and any other tax on top of the price on Thebagdrop.com.

Europe: 1-4 business days. Outside Europe: 3-6 business days (it may take longer due to external factors such as customs clearance). Please note that these are time estimates and Thebagdrop.co cannot guarantee delivery by a specific time, as delays may occur due to weather, custom clearance and or other factors beyond our control.

Thebagdrop.co offers a 14 days return policy upon receipt of your order. The right of withdrawal, as it applies in the European Union and certain other countries in the European Economic Area (EEA), is exclusively available to consumers within this legal scope. If you are outside this region, you are excluded from this right. In order to request a return, please email info@thebagdrop.com with your order number and state ”return request” in your email. Once your return request is approved, you may ship your returned item. The thread and security label on the items must not be cut or damaged; - Items must be returned in the same condition in which they were received, with any provided kit (dustbags and tags); - Returns of used, washed or damaged items will not be accepted. Please note that return shipping costs are the responsibility of the buyer. You must use a tracked shipping method and ship within 7 days of return confirmation. Thebagdrop.co reserves the right to refuse unauthorized returns or returns that do not comply with all conditions stipulated. In such cases, the goods will be returned to the sender at the original shipping address. Please allow up to 10 business days for your return to be completed from the return shipping date as shipping time might vary depending on shipping country and shipping provider.